Terms Of Services

Welcome to Nestree! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing and using our website, you agree to be bound by these terms.

Please read them carefully.

Product Orders

1.1 Order Placement: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.
1.2 Product Availability: Product availability is subject to change without notice. In the event that a product is out of stock or unavailable, we will notify you and provide options for a replacement or refund.
1.3 Order Cancellation: Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

Pricing and Payment

2.1 Pricing: All prices displayed on our website are in GBP and EUR and are subject to change without notice. Prices for products do not include shipping fees, taxes, or any other additional charges, unless otherwise stated.
2.2 Payment: We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, MasterCard, Shop Pay, Union Pay, Visa. Payment must be made in full at the time of purchase. We reserve the right to refuse any payment that we deem suspicious or fraudulent.

Shipping and Delivery

3.1 Shipping Methods: We offer various shipping methods, which will be displayed during the checkout process. The estimated delivery times are provided for reference only and are not guaranteed.
3.2 Shipping Fees: Shipping fees are calculated based on the destination and weight of the package. The total shipping cost will be displayed during the checkout process.
3.3 Customs and Duties: Any customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer.

Returns and Refunds

4.1 Refund Policy: We strive to provide high-quality products and exceptional customer service. If you are not satisfied with your purchase, please contact us within 5 days of receiving your order to request a refund or exchange.

4.2 Eligibility: To be eligible for a refund or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to refuse a refund or exchange if these conditions are not met.
4.3 Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
4.4 Refund Process: Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 21 days and will be issued to the original payment method.

Intellectual Property

5.1 Ownership: All content on our website, including but not limited to text, images, logos, and trademarks, is the property of Nestree and is protected by copyright laws. You are not permitted to use or reproduce any of our intellectual property without our prior written consent.

Limitation of Liability

6.1 Disclaimer: We strive to provide accurate and up-to-date information on our website. However, we do not warrant the completeness, reliability, or accuracy of any information provided. Your use of our website and products is at your own risk.
6.2 Limitation of Liability: To the fullest extent permitted by law, Nestree and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or products.

  • By consenting to Nestreè’s SMS marketing in the checkout and initialising a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
  • If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
  • For any questions, please text HELP to the number you received the messages from. You can also contact us at support@nestree.co.uk for more information.
  • We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
  • To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
  • Your right to privacy is important to us. You can see our Privacy Policy on our front page to determine how we collect and use your personal information.

Please review these terms carefully before using our website or making a purchase. By accessing and using our website, you agree to be bound by these Terms and Conditions.